Shipping Policy

International Shipping: Receive your order within 2 weeks for Tracked Shipping or around 3 days for Fast Delivery.

Domestic Shipping (Portugal): Orders arrive between 2 to 5 days.

All items are shipped via the national postal service and transferred to local postal services in the destination country. Fast delivery options use UPS.

Return & Exchange Policy

All sales are final. However, if your package arrives damaged or there are delivery issues, your item will be replaced or refunded after verification with photos (excluding issues due to incorrect address).

For any inquiries, email: info@teresaregostudio.com and provide your order number.

Terms & Conditions

These conditions regulate the services offered by Teresa Rego Studio (NIF: 250665778), headquartered at Rua Oliveira Monteiro 475, Porto.

By using the online store, you accept these Terms and Conditions along with the Privacy Policy.

If you do not agree with any of the conditions, do not make purchases through the Teresa Rego Studio Shop. We reserve the right to update these terms without prior notice, so please review them periodically.

Product and Pricing Information

The Teresa Rego Studio Shop provides detailed information, images, and videos of products and services available for purchase. Prices include VAT and shipping costs. Updates to prices, content, or promotions may occur at any time.

Intellectual Property

All content in the Teresa Rego Studio Shop is protected by copyright. Unauthorized use or reproduction without permission is prohibited.

Payment Methods

• Credit Card
• PayPal

Once payment is confirmed, an email receipt and invoice will be sent to the customer.

Product Availability

Products may be subject to availability. If an item is out of stock after purchase, we will contact you promptly to resolve the situation.

Fees and Taxes

All prices are in EUR and include VAT as per applicable law.

Order Cancellation

You may cancel your order while it is being processed by contacting us at info@teresaregostudio.com. If already shipped, you can refuse the order upon delivery.

Claims

To file a complaint, please contact us at info@teresaregostudio.com.

Personal Data Processing

Please refer to our Privacy and Cookies Policy.

Applicable Law and Jurisdiction

This contract is governed by Portuguese law.